FRM accesses consumer credit reports according to the written instructions of the consumer to whom the report relates. In the event you were recently involved in a commercial transaction or being considered for employment, this most likely accounts for accessing your consumer report. FRM provides services to many financial institutions, well known investors, and employers.

FRM is unable to provide any further information to a consumer on why a consumer report was accessed without following specific protocols relating to the disclosure. The consumer should email compliance@frm-inc.com with Subject Line: Consumer Credit Report Inquiry for further details on disclosure, identity theft, and dispute processes.

In the event that the consumer does not have access to a computer, the consumer may contact FRM toll free at 1-866-696-1583 or by toll at +1-504-620-0686.